CAT: Online Purchase · REPORTED April 19, 2026

Ikea - imposter scam

A online purchase scam report, targeting a consumer in Haywood, MO, USA - 63771.

Narrative evidence

What happened

English original

I tried purchasing some bunk beds from a site that said they were IKEA. After I ordered them I got a message from a “Becky” [email protected] where she had told me my order had been placed and then it would be ordered within 10 to 15 business days. Ordered it on the 8th of March and still never received it. Went back and forth with them and they would give me a tracking number to watch my package and for the longest it never left for weeks at a time. She kept telling me not to worry and that it would be coming shortly to my door step. I kept emailing asking where it was and when the tracking told them it was delivered she said there was nothing they could do because it said on there end that it had been delivered and told me that if I didn’t see it, to contact my neighbors and the postal service. I emailed her back saying I have no neighbors and the postal service would have never delivered it anyway because the product was too big to go through them. Asked her who I needed to talk to get a refund and shortly after, the email we used back and forth is no longer an email anymore and now my message comes back to me saying it isn’t a valid email ??

Spanish version

Traté de comprar algunas literas de un sitio que decía que eran IKEA. Después de ordenarles recibí un mensaje de un “Becky” [email protected] donde me había dicho que mi orden había sido colocado y entonces sería ordenado dentro de 10 a 15 días hábiles. Lo ordenó el 8 de marzo y todavía nunca lo recibió. Volvimos y salimos con ellos y me darían un número de seguimiento para ver mi paquete y por el más largo que nunca dejó durante semanas a la vez. Ella me decía que no me preocupara y que vendría pronto a mi puerta. Seguí enviando un correo electrónico preguntando dónde estaba y cuando el seguimiento les dijo que fue entregado, ella dijo que no había nada que pudieran hacer porque dijo que allí terminaba que había sido entregado y me dijo que si no lo vi, para contactar con mis vecinos y el servicio postal. La envié por correo electrónico diciendo que no tengo vecinos y el servicio postal nunca lo habría entregado de todos modos porque el producto era demasiado grande para pasar por ellos. Le preguntó quién necesitaba hablar para obtener un reembolso y poco después, el correo electrónico que usamos de ida y vuelta ya no es un email más y ahora mi mensaje vuelve a mí diciendo que no es un email válido ??

Community warning

How to protect yourself from online purchase scams

  • Never send money, gift cards or crypto to anyone you have not independently verified.
  • Search the business name, website, email and phone number here before paying.
  • Be wary of urgency, secrecy, upfront fees and “too good to be true” prices.
  • If you have paid, contact your bank or card issuer immediately to dispute the charge.
  • Report to Action Fraud (UK), the FTC (US) or your national authority, and add your occurrence above.

Community comments (0)

Have you dealt with this business? Share what you know to help others.

  • No comments yet. Be the first to add context to this report.

More online purchase scams

View category

Seen something suspicious?

REPORT A SCAM

scam-i.uk

A free, public scam intelligence database. Search, browse and report fraud to protect others.

Disclaimer: scam-i.uk is an informational resource that aggregates and republishes user-submitted and publicly available scam reports. Reports reflect the personal experiences and opinions of the individuals who submitted them and have not been independently verified by scam-i.uk. Inclusion of a business, website, email address, phone number or individual in this database does not constitute an accusation, finding or determination of wrongdoing by scam-i.uk. Nothing on this site is legal, financial or professional advice. If you believe you are the victim of fraud, contact your bank, local police and the relevant national reporting body (e.g. Action Fraud in the UK or the FTC in the US). See our full Disclaimer, Terms of Service and Privacy Policy.

© 2026 scam-i.uk · All rights reserved