CAT: Phishing · REPORTED September 15, 2026

Verizon Spoof scam

A phishing scam report, targeting a consumer in Marlton, NJ, USA - 08053.

Narrative evidence

What happened

I received a voicemail from the 412-226-6640 phone number. The voicemail stated that I had equipment to return to Verizon and needed to do so to avoid a late fee charge. The Voicemail left a separate toll-free number to call Verizon to discuss return methods. Just recently, I actually did cancel Verizon services. When I called the toll free number listed in the voicemail, the line also listed the accurate address for which I just canceled services. Nonetheless, I called the 412 number back to investigate. Someone answered, and took my name and phone number. They did not request any additional information. The person I spoke with told me that I could return equipment within 30 days to any Verizon store that accepts equipment, and I should have my account number ready to return the equipment. Again, they did not ask for a Social Security number or other information. However, when I asked for a reference ID for the call, they would not give one which I found suspicious. I then called Verizon’s main service number to discuss the incident and even they agree that it is a bit suspicious. I believe this could be a scam caller leaving voicemails about equipment return, and including an actual toll-free number by Verizon in the voicemail to appear credible. I believe the purpose of the scam is to confirm active cell phone numbers for future targets.

Community warning

How to protect yourself from phishing scams

  • Never send money, gift cards or crypto to anyone you have not independently verified.
  • Search the business name, website, email and phone number here before paying.
  • Be wary of urgency, secrecy, upfront fees and “too good to be true” prices.
  • If you have paid, contact your bank or card issuer immediately to dispute the charge.
  • Report to Action Fraud (UK), the FTC (US) or your national authority, and add your occurrence above.

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