CAT: Debt Collections · REPORTED March 10, 2017

Impostor- Microsoft scam

A debt collections scam report, targeting a consumer in TX, USA - 77354.

Narrative evidence

What happened

Had a close call last year with a man using the same tactic , wish I had kept the phone last year...I am always a skeptic, but I wanted to see what he had to say, I allowed him access again thinking he was Microsoft , but then he got to be sarcastic & that is what confirmed my thoughts & I just disconnected the DSL line without telling him and he couldn't finish what he was doing, I hung up on him, he called me back instantly, speaking very hatefully saying i wouldn't be able to access my computer &that they had control, but I new better & hung up on him again & grabbed my computer & went to best buy for them to look it over.... this time it was a lady describing the exact same words.."this is Microsoft & we have had alerts that someone is trying to hack into your computer.. I hung up on her this time & she keeps calling back

Community warning

How to protect yourself from debt collections scams

  • Never send money, gift cards or crypto to anyone you have not independently verified.
  • Search the business name, website, email and phone number here before paying.
  • Be wary of urgency, secrecy, upfront fees and “too good to be true” prices.
  • If you have paid, contact your bank or card issuer immediately to dispute the charge.
  • Report to Action Fraud (UK), the FTC (US) or your national authority, and add your occurrence above.

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